Consumer Information Notice
Law No. 144/2015, of 8 September (Portugal)
In accordance with Law No. 144/2015, of 8 September, Feitoria do Cacao – Susana Tavares & Tomoko Suga, LDA. informs its customers that this company is available to provide clarification or assist in the resolution of any matter related to the services provided and/or goods supplied.
Should a dispute arise concerning contractual obligations stemming from sales or service agreements, the consumer may refer the matter to the following Alternative Dispute Resolution Entity (ADR):
Competent ADR Entity
National Centre for Information and Arbitration of Consumer Disputes (CNIACC)
Telephone: +351 21 384 74 84 (Monday–Friday, 15:00–16:00)
Email: cniacc@fd.unl.pt
Facebook: www.facebook.com/cniacc
Postal Address:
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisbon
Portugal
Additional Information
Consumer Portal: www.consumidor.pt
